How do I place an order?
Send an email to gwee.weiwei@gmail.com with a subject header of ROCKIT SCIENCE:
1) Name of item you wish to purchase or attach the picture of intended purchase to your email
2) Your mailing address
3) Your preferred payment mode (Bank transfer / Paypal*)
4) Your preferred finishing (brooch pin, safety pin, hair barrette, elastic band or the magnetic fastener for an additional SGD2.00)
4) Your preferred finishing (brooch pin, safety pin, hair barrette, elastic band or the magnetic fastener for an additional SGD2.00)
Your order (subject to stock availability) will be confirmed via email, with payment details.
* Payments via Paypal are subjected to a handling and admin surcharge of SGD1.50.
When will I receive the purchased item?
Your lovely hand-crafted purchase will be mailed out within 3 - 5 working days upon receipt of
payment. Please note that all items are non-refundable and I will not be responsible
for any loss (through non-registered mail) or damages that occurred during delivery.
How much do you charge for shipping?
All shipping within Singapore is FREE
via normal snail mail but registered mail (which I highly recommend for
peace of mind) will just be an additional SGD2.50.
I am in Alaska but I really want a flower hairband! HELP!?
Please email gwee.weiwei@gmail.com
your details and we can discuss how you can pay through PAYPAL and I
will furnish you with all details including shipping costs and
timeframe.
Can I order a sold out item?
I would love to say yes but this is
subject to availability of materials. Please kindly note that
re-producing a replica item by hand means there will be differences
from the photographed sample as no one can cut by hand, 2 petals in the
exact dimensions each time. In any case, I would still love to know
that you want 50,000 of the same (yet not the same) hand-made item.
Just drop me an email and we can discuss the timeframe and other nitty
gritty details.
I will require a non-refundable 50% deposit on every order for SOLD OUT items as well as customised orders. For your end, it ensures that I give you what you want and you will not be paying for something you don't like.
On my end, it ensures that my efforts will not go down the drain and that in the event that you reject the pieces, I would have covered my material costs. As each piece is made painstakingly by hand and cannot be recycled, this not only incurs material costs, it also incurs time. All pieces will be photographed and emailed to each client before a final confirmation. The bespoke piece will be mailed once full payment is received!
Can you make me that pink carnation but except I want it to be a blue zinnia with a pinwheel and a dancing cat?
Starting from 5th April, all custom orders that require a change in colour and size from existing designs, will be charged a 20% surcharge on top of the price of the existing design.
If you require a dancing cat or would like one pinweel with your blue zinnia, the design will be quoted upon request by ema
